The activity dictionary names the activity (usually by using an action verb and an
object that receives the action), describes the tasks that make up the
activity, lists the users (cost objects), and identifies a measure of
activity output (activity driver). The three products, classic, gold,
and platinum credit cards, in turn, consume the activities. It is not
unusual for a typical organization to produce an activity dictionary
containing 200 to 300 activities. Once activities are identified and
described, the next task is to determine how much it costs to perform
each activity. This determination requires identification of the
resources being consumed by each activity. Some cost system experts
consider this task to be the most difficult one in creating an accurate
cost system. Activities consume resources such as labor, materials,
energy, and capital.
The cost of
these resources is found in the general ledger, but the money spent on
each activity is not revealed. Thus, it becomes necessary to assign the
resource costs to activities by using direct and driver tracing. For
labor resources, a work distribution matrix often is used. A work
distribution matrix identifies the amount of labor consumed by each
activity and is derived from the interview process (or a written
survey). Resource drivers are factors that measure the consumption of
resources by activities. Once resource drivers are identified, then the
costs of the resource can be assigned to the activity. Labor, of course,
is not the only resource consumed by activities.
Activities also consume materials, capital, and energy. The interview, for example,
reveals that the activities within the credit card department use
computers (capital), phones (capital), desks (capital), and paper
(materials). The automatic teller activity uses the automatic teller
(capital) and energy. The cost of these other resources must also be
assigned to the various activities. They are assigned in the same way as
was described for labor (using direct tracing and resource drivers).
The cost of computers could be assigned by using direct tracing (for the
supervising activity) and hours of usage for the remaining activities.
From the interview, we know the relative usage of computers by each
activity.
The general ledger reveals that the cost per computer is $1,200 per
year. Thus, an additional $6,000 (5 3 $1,200) would be assigned to three
activities based on relative usage: 70 percent to processing
transactions ($4,200), 20 percent to preparing statements ($1,200), and
10 percent to answering questions ($600). Repeating this process for all
resources, the total cost of each activity can be calculated. To
calculate an activity rate, the practical capacity of each activity must
be determined. To assign costs, the amount of each activity consumed by
each product must also be known. Visit Finance Dictionary blog about how to learn your Activity Dictionary Finance.
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